Infrastructure Services

Juara IT Solutions Infrastructure services provide end-to-end management of your IT Infrastructure and assure optimal IT Infrastructure management solutions.

IT Automation

JUARA continue to move into new capabilities with our automation in IT Services. JUARA aims to help its client gain value through IT Automation Services. JUARA offer IT Automation services to reduce cost by removing human intervention wherever possible. JUARA automation services proven in reduction in costing and increase in productivity. JUARA works with leading IT Automation tool vendors and integrate our services into IT Service Management offerings.

Tools and Techniques

JUARA offer simple tools and techniques in managing the IT Services. JUARA offer Infrastructure Monitoring tools, which helps the client to manage their IT environment effectively in proactive manner. JUARA offer employee monitoring tools, which helps the client to manager their employees effectively. JUARA offer optimization tools in managing the IT environment. JUARA works with leading IT tools and techniques vendor and integrate our services into IT Service Management Offerings.

Desk-Side Support

The desk side team (sometimes known as "desktop support") is responsible for issues related to desktops, laptops, and peripherals, such as personal digital assistants. The help desk assigns the desktop team the second-level desk side issues that the first level was not able to solve. They set up and configure computers for new users and are typically responsible for any physical work relating to the computers, such as repairing software or computer hardware issues and moving workstations to another location.

Network Management

The network team is responsible for the network software, hardware and infrastructure, such as servers, switches, backup systems, and firewalls. They are also responsible for the network services, such as email configuration, file management, and security issues. The help desk assigns the network team issues that are in their field of responsibility. Networks often have proprietary or open source monitoring devices that forward outage information to help desk systems so that tickets may be automatically opened and primary contacts paged.

Server Management

The server team is responsible for most or all of the servers within the organization. This includes Domain Name System (DNS) servers, network authentication, network shares, network resources, email accounts, and all aspects of server software. It may also include more advanced services such as those related to databases, storage or content management systems, specialized proprietary services, and other industry-specific server-based applications.

Hosting Services

JUARA can able to manage Web Hosting Services. JUARA also can help for WordPress, PHP, and Magneto Hosting Services. JUARA specialized in Ecommerce & JAVA Hosting Services as well.

Information Security

JUARA has specialized in information security management. Mainly on information security services, processes and people. JUARA has experienced technical architect who can able to design, implement and managing the mix of information security. Focused in identity and access management services to improve the business operations. Threat & Vulnerability management services help find in-between threats and talk about the root cause of fault.

Remote Management Services.

Remote infrastructure management (RIM) refers to remotely managing information technology (IT) infrastructure such as workstations (desktops, laptops, notebooks, etc.),servers, network devices, storage devices, IT security devices, etc. of a company. Remote Infrastructure Management Services Remote Infrastructure Management (RIM) has achieved tremendous popularity amongst the businesses as it offers valuable benefits such as cost advantage, helping internal IT teams to concentrate on strategic goals and off load the day to day IT operations management and increased focus on innovation

Major sub-services included in RIM are:
  • Service desk / Help desk
  • Proactive monitoring of server and network devices
  • Workstation Management
  • Server Management
  • Storage management
  • Application support
  • IT security Management

Asset Management

Asset management, broadly defined, refers to any system that monitors and maintains things of value to an entity or group. It may apply to both tangible assets such as buildings and to intangible concepts such as intellectual property and goodwill. Asset management is a systematic process of deploying, operating, maintaining, upgrading, and disposing of assets cost-effectively.

The term is most commonly used in the financial world to describe people and companies that manage investments on behalf of others. These include, for example, investment managers that manage the assets of a pension fund.

Alternative views of asset management in the engineering environment are: the practice of managing assets to achieve the greatest return (particularly useful for productive assets such as plant and equipment), and the process of monitoring and maintaining facilities systems, with the objective of providing the best possible service to users (appropriate for public infrastructure assets)